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Electronic Banking Questions or Problems |
| Lost / Stolen Debit Cards During Business Hours – Contact your local branch After Business Hours – (800) 528-2273 |
Lost / Stolen Checks |
Identity Theft, Security Related Problems, Issues or Questions |
Privacy Questions |
| Electronic Funds Transfer (EFT) Error (unauthorized or incorrect EFT) Contact your local branch |
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| Home Equity Billing Error Resolution Contact your local branch |
Substitute Check Re-credit Claims |
Substitute Check Requests |
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| Consumer Complaints compliance@colonybank.com |
| Lost or Stolen Prepaid Visa Gift Cards If your Card is lost or stolen, promptly notify Issuer by calling (toll free) 800-807-2821 or writing to Credt Card Security Department, P.O. 1481, Madison, WI 53701 |
What you need to know about Overdrafts and Overdraft Fees on consumer accounts.
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Frequently asked questions regarding Regulation E Overdraft Fees on ATM and One-Time Debit Card Transactions
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