Contact Us
| Need Assistance? Find the help you need here |
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Electronic Banking Questions or Problems |
| Lost / Stolen Debit Cards During Business Hours – Contact your local branch After Business Hours – (800) 528-2273 |
Lost / Stolen Checks |
Identity Theft, Security Related Problems, Issues or Questions |
Privacy Questions |
| Electronic Funds Transfer (EFT) Error (unauthorized or incorrect EFT) Contact your local branch |
| Verification of Receipt of Preauthorized Transfers Contact your local branch |
| Home Equity Billing Error Resolution Contact your local branch |
Substitute Check Re-credit Claims |
Substitute Check Requests |
| Stop Payments Contact your local branch |
| Debit Card Transaction Disputes Contact your local branch |
| Consumer Complaints compliance@colonybank.com |
| Lost or Stolen Prepaid Visa Gift Cards If your Card is lost or stolen, promptly notify Issuer by calling (toll free) 800-807-2821 or writing to Credt Card Security Department, P.O. 1481, Madison, WI 53701 |
FDIC InsuranceColony Bank is participating in the FDIC's Transaction Account Guarantee Program |
Cash Rewards
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"Overdraft Fees on Consumer Accounts"
What you need to know about Overdrafts and Overdraft Fees on consumer accounts.
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"FAQ Regarding Overdraft Fees on Consumer Accounts"
Frequently asked questions regarding Regulation E Overdraft Fees on ATM and One-Time Debit Card Transactions
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"Bank Owned Property Auction"
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Privacy Policy | Code of Ethics Security | Shareholder Information | Whistleblower Policy Excessive/Luxury Expenditures Policy Copyright © Colony Bank. All rights reserved. |
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